To succeed in today’s competitive business environment, more and more small businesses are prioritizing marketing, new research finds.
In a recent study from email marketing provider Constant Contact, more than 70 percent of small business leaders said external forces, such as the economy and increased competition, have forced them to become better marketers.
In addition, most of the small businesses in the study have become more active marketers. The research revealed that 68 percent of the small businesses surveyed are marketing more today than they did two years ago.
However, just because small businesses are spending more time marketing, that doesn’t mean they are spending more money on it. Just 34 percent of the businesses surveyed are planning to increase the amount of money they allocate to marketing.
Although the majority of those surveyed said their main marketing tactics today are word of mouth, email and websites, many have an eye on what the future of small business marketing may look like. More than half of those surveyed said streaming video is an emerging trend they think will play the biggest role in how they market
The decision to rebrand your company can have a profound effect on your existing customer base. Newer startups that make their pivot early on likely don’t have much of a “legacy” to hold on to, but for an established company with a strong following, changing a key element of your brand may come as a shock to your core audience.
Therefore, it’s critical to consider the way your past and current customers will react to such a shift when changing something as big as your product offerings, logo or name. Failure to do so could lead to a drop in your brand’s recognition, reputation and trust among the people who know and love your company.
“One of the challenges [of rebranding] is maintaining value,” said Tom Kanewske, senior director of business development at vehicle software company Derive Systems. “[It may] leave customers feeling as if their loyalty has been trampled on.”
Whether your rebranding is already underway or you’re still in the planning stages, you’ll need to have a solid marketing strategy to address this challenge. Marketing experts at companies that have undergone significant rebrands shared some tips
Since the launch of the augmented-reality game Pokémon Go, there’s been a lot of buzz about how small businesses can use the game to their advantage. Now, after more than a month since Pokémon Go first launched in the U.S., market research shows that the hype is real: Pokémon Go really is bringing in more customers and boosting sales for many small businesses.
The first survey that demonstrates the bump given to businesses by Pokémon trainers comes from Revel Systems, which builds mobile point-of-sale systems for iPads. The data Revel collected comes from the company’s clients that have PokéStops nearby, and it demonstrates an increase in foot traffic, gross sales and total customers. Here’s what Revel found:
- Eighty-two percent of businesses with nearby PokéStops reported an average 9 percent increase in weekly foot traffic.
- Sixty-three percent of businesses with nearby PokéStops increased their weekly sales by an average of 12 percent.
- The average increase in weekly gross sales totaled more than $2,000 per business.
- Those businesses also reported an average increase of 265 weekly customers.
The mantra “gotta catch ’em all” has helped small business owners capture more customers and